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Unified Communications Rollout

A full unified communications refresh — IP telephony, headsets and meeting room video, provisioned centrally.

Client
Confidential
Location
Erbil, Iraq
Year
2025
Category
Unified Communications

The challenge

A mixed estate of legacy handsets and ad-hoc conferencing kit, with no central provisioning and no consistent meeting room experience.

Our approach

We standardised on Grandstream telephony with zero-touch provisioning and Jabra audio and video, so devices configure themselves on first boot and every room works the same way.

The results

  • Zero-touch provisioning across the handset estate
  • Consistent meeting room experience
  • Central management for moves, adds and changes

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